Hello Dabado-ers! Let's spring forward into some awesome new updates! 🌱

Turning a New Leaf on Communication Management

Watch this video or read down below:

We've completely reworked the Communication Management page to make it easier to use, with tons of new features to boot:

Listen to your phone calls directly in the phone panel!

AI-powered lead summaries and sentiment!

Shared SMS Mailboxes!

Teams can now receive grouped customer SMS responses! This is particularly useful for BDC teams and campaigns:

• Create a shared SMS Mailbox 
• Your team can now jointly communicate with the same customer!
  
  (Shared Email Mailboxes coming soon!)