🎃 What's a pumpkin's favorite genre? Pulp fiction 😂 

🍫 Grab a coffee, or a handful of candy and dive into the biggest Dabadu release of 2023! 🎉

Enhancement Similar to cars 🚘  everyone has their own very specific preferences when it comes to Dabadu Grid views 😍 Soooo, instead of filling your tables with more and more columns in an attempt to make everyone happy, we are just giving you access to customize your Table Designs. Add, remove, click and drag, make thin as a pencil, whatever suits your fancy + a few extra key features 🙊 

New Features "Dabadu! We need less clicks!" - everyone 👥
Fine Everyone, we hear you! Try out "Shft+`" (shift + the button to the left of the 1) to awaken the all-knowing all-access Global Search feature. Type a name, copy and paste a LeadID, and control the lead completely without any necessary clicks outside of the popup!*
* Additional clicks: optional 🚫 🐭 

New Features Sometimes a sale is bigger than just you and the lead, sometimes you need some backup, or you have to pass the call to a teammate 📲 Both of these are easy now with Conference Calling and Call Transfer 🔔 You will see a brand new dial pad that allows you to invite others to the party line 🎊 

New Features For users with the desired permissions, you can jump in and out of all ongoing calls with ease on the Call Dashboard 🚀 Options of 'Listen In, Whisper, and Barge In' are at your fingertips, giving you the golden ticket of party line invites across your dealership 🎫 

New Features Sometimes a lead will say something so profound that it just needs to be shared 📯  Adding a comment on a Threaded Message and tagging everyone you know is the fastest way to spread your new knowledge to your peers ✒ 

👀 Be sure to check back as we highlight each of these features throughout the week as they rollout! 🙌 

As always, the Dabadu team will be available Tuesday & Thursday at 2 pm EST for a more formal demonstration! OR check out the support documentation/videos for a step-by-step walkthrough 🏃 

💫 Hey Everyone! 💫 

To complete a successful trade-in, we know it can take many steps and often a lot of back and forth between the sales reps, GMs and the appraisal team. We have introduced new statuses to make it clear which stage your appraisal is currently in. 

The new statuses work as follows: 

Sales agents create a trade-in appraisal form (DRAFT), once completed and they want to send it off to the appraisal team, the GM will review/submit it (SUBMITTED). Someone from the appraisal team may comment on the form, sending a question back to the sales agent (COMMENT ADDED), the sales rep would reply in the comments (RESUBMITTED), the appraisal team would enter the value of the car (APPRAISED) and may come back and change their mind later with a new set of updated values (REVISED). If the trade-in was successful and we can find a matching VIN to the trade-in in the inventory (TRADED-IN). 

Hey everyone, 

As of today, sales agents can fill out the trade-in form to completion and then 'save as draft'. From there General Managers have the permission to review and formally submit for appraisal. 

Sales agents, you will be able to see the status and the appraisal value on your lead detail page, and your 'trade-in' page for your review.

New Features  

Three's company over here at Dabadu! 🌟 The more, the merrier!

Call Transfer and Conference Call is now live in Dabadu! On the call screen, you will see the option to send your live call to a different user, or add a third to your current call!

You can search for a user in your dealership by name to add, or type in the phone number of the lead, or lead contact you are trying to reach! 

Call Transfer: You are on the phone with a lead, but they want to speak with someone else, transfer the call, and you will be disengaged so they can continue with a conversation from there. 

Call Conference: You can create a party line, where 3 people can be a part of the conversation at the same time with no hesitation or on holds.

Good Morning Everyone! Happy Monday! 🌻 

We are pushing the latest enhancements to the credit report function this morning! Super exciting 😁 With that being said, we need time to do so, if you are experiencing issues pulling credit reports for the next short while, this is why. We are on top of it, and any odd behaviour will be back to normal shortly 😎 

Thanks! 

🌻 New Features 

1. Dabadu is working towards a totally user-customized experience, and the next step in that journey is the default landing page option! 👤 You can choose on your profile page, which page you would prefer to land on when you log in! Communication page? Calendar? All Leads? Whatever helps you get the best jump start to your day! 💥 

2. Speed to lead has always been the name of the game! 🚀 The automations are a great help, but we cannot let them have all the fun! 👾 

When a new lead is assigned within your dealership's open hours, a 20-minute timer will start counting down the seconds until you reach out to your lead! If you can't beat the clock, it gets escalated to your next-in-line reporting manager, each person will have 20 minutes to make contact happen until the escalations will continue up the ladder 🔥🔥🔥

New Features!! 

Vehicle of Interest!
Take note of what vehicle your lead is interested in! You can now group and search for leads based on their ideal choices! Add a vehicle to your lead on the lead detail page, and see them in a list on the "Vehicle Interest" module. 

Note: We are rolling this out first for Retail Auto leads ..everyone else will be able to join the fun shortly!
        - You can create a manual lead with a Vehicle Interest attached
        - You can add a vehicle interest to an already-created lead
        - Leads that come in from a Retail Auto source, will automatically have the vehicle attached. 

Calling all Android Users! 👾 

We have released a new version of the mobile app in the play store! 👏  If you have been missing having Dabadu on the go, or have been experiencing any issues, it's time to be out with the old and in with the new! 💫  Delete and redownload to see all of the improvements! 👍 

Good Afternoon Everyone, 

As you may have noticed, Dabadu went through a short dark period, and we appreciate everyone reaching out to let us know what they were seeing. We are back up and running, full steam ahead! 

Thank you all for your patience! 

Hey, Dabadu-er's! 

Pulling credit in Dabadu is the new cool thing to do, so jump on board! 🏂  If you have already been part of the party, that's great; now show off some of your credit-pulling skills to your neighbour to get them up to speed! 💃 

OR 

If you're new to the credit game, check out some of these resources Dabadu has curated just for you! 📰 

Credit Report Mandatory Fields - Video

Credit Report 101 - Video

How to pull a credit report - Article

PS, for the article, make sure you have created an account in the support portal!